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Contact us - Talk to a Human

What NOT to contact us about!

Before giving you our contact information, we would request you do not contact us about:

Feel free to contact us about

Telephone: +44 (0) 1621 680100.

You will not hit a ridiculously long phone menu when you call us - in fact, we don't have any menu system at all. We do not use any call centre either, so you will not have to talk to some idiot who does not understand your query. Your call will be answered directly by a human. 99% of the time that will be answered by the company director, Dr. David Kirkby, who is the engineer/scientist who set up Kirkby Microwave. Be aware however, that Kirkby Microwave is in the UK. Telephone calls will be answered from 09:00 to 20:00 GMT, every day except Monday, when calls will not be accepted after 15:00 GMT.


Your emails should always be answered swiftly, even if sent at weekends. At Kirkby Microwave, we provide the exceptional service we'd want to experience ourselves, but very rarely do!

Secure, encrypted email

If information is particularly confidential, then we suggest you do not use normal email to contact us, but instead encrypt the email. We can send/receive encrupted email at We would advise you install the ProtonMail app on an Android phone or iPhone, and email us.


Kirkby Microwave Ltd,
Stokes Hall Lodge,
Burnham Rd,
CM3 6DT,
United Kingdom

Legal and other information.

Kirkby Microwave Ltd is registered in England and Wales, company number 08914892.
Registered office: Stokes Hall Lodge, Burnham Rd, Althorne, Essex, CM3 6DT.

EORI (Economic Operator Registration and Identification) number is GB023275054000

VAT status - Kirkby Microwave is not VAT registered.

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